About the Services on this Website

Anna Sophia makes available to you the Website annasophia.store so that you can make the purchase of products that are presented there.

You can contact us through our email info@annasophia.store

Acceptance of these Terms and Conditions of Use

By making use of the Anna Sophia Website annasophia.store you accept and agree with the Terms and Conditions of Use presented here, and in the case of providing your data within the Website, you authorize Anna Sophia to use your data according to our Privacy Notice found on the Website annasophia.store. We recommend you read these Terms and Conditions of Use prior to using our Website to carry out the acquisition of our products and / or services.

About the Services on the Anna Sophia Website

Anna Sophia provides you access to the annasophia.store site, so you can purchase the products shown there. Most of the Website is maintained by Anna Sophia, other content and / or functions are provided by third parties and therefore Anna Sophia cannot be responsible for these contents and / or functions and they may have their own Terms and Conditions of Use. The user accepts that Anna Sophia is not responsible for failures on the Website due to force majeure, such as failures due to natural phenomena, interruption of services due to power failures, among others.

Products and their presentation on the Website

Anna Sophia offers for sale the products of which images, descriptions, specifications and price are presented on its website.

The user accepts that the elements in the images are informative and may give a different appearance to the real object due to screen resolutions and photographic techniques. Other elements can be represented in a size larger than the actual one to show all product details. The colors, textures, dimensions, shininess and materials in the real objects, features mentioned here in an enunciative but not limited manner, may present differences against those of the image in the Website.

The prices include the Value Added Tax (I.V.A.), the prices do not include the shipping cost, this will be shown in the purchase process.

Use of the Website

When using the Website as a visitor only, without registering or acquiring merchandise, the user agree to comply with the following provisions:

  • i) Make lawful use of the Website, do not engage in illegal activities or conduct.
  • ii) Respect the intellectual property rights on the contents of the Website (images, animations, videos, sounds, software and computer code), content named here in an enunciative but not limited manner.
  • iii) Use the Website in accordance with the provisions of these Terms and Conditions of Use.

When making use of the Website the user who enters data in it, undertakes to comply with the previous and following provisions:

  • iv) Be of legal age.
  • v) The user possess legal capacity to perform contracts.
  • vi) The user expressly accepts these Terms and Conditions of Use.
  • vii) The user declares his or her express consent to use electronic media as a form of contracting.
  • viii) The user provides real, correct, accurate and current information.
  • ix) The user accepts that Anna Sophia can process his or her personal data in accordance with the provisions of the Privacy Notice shown on the Website annasophia.store

If the user register a user account on the site and generate a password to access this mentioned account, the user commits to the previous and following provisions:

  • x) The user will maintain the confidentiality of his or her password as well as his o her username to access his or her account on the Website annasophia.store
  • xi) The user will take the necessary security measures to protect the information on his or her systems, such as the use of antivirus and protection software.
  • xii) If for any reason the user thinks his or her password is being used without authorization on the Website annasophia.store, he or she should notify Anna Sophia immediately at the email: info@annasophia.store

In case of detecting any illegal conduct or action in the use of the Website, Anna Sophia may cancel the services to the user and cancel his or her account.

Warranty on our Products

Our products are guaranteed for a period of 6 months from the date of purchase, the warranty applies to manufacturing defects and malfunction of the parts.

The guarantee will not apply when the products are used incorrectly, for damages caused by misuse or abuse or in the case of theft or loss.

Returns and Exchange Policy

Our Exchange and Return policy can be read here

Data Privacy

Anna Sophia use the data you provide on the Website annasophia.store in accordance with the Privacy Notice section of the Website . Maintaining the confidentiality of such information is of paramount importance to Anna Sophia.

Contents of the Website

All materials contained on the Website, texts, design, graphics, logos, icons, images, interfaces, code and software, animations and videos are the exclusive property of Anna Sophia and / or its content providers and are protected by copyright, trademarks and other applicable laws.

The materials may be used for personal and non-commercial use that involves the sale, distribution, retransmission or dissemination, publication, reverse engineering, of the works found as content on this Website. Anna Sophia may refuse or cancel the registration of any person on this Website, and avoid its use if it considers that the user is misusing the contents on this Website.

All copyright owners of the content presented on the Website, Anna Sophia and its suppliers, retain ownership of the copyright and intellectual property rights associated with their materials.

You cannot use our brand or our contact information for unauthorized purposes or for advertising or marketing.

The copying, modification, reproduction, dissemination, transmission and retransmission, distribution, commercialization of the contents, services, software and computer codes and all the contents that form the Anna Sophia Website are prohibited.


Our site may contain links to other websites, some may be operated by Anna Sophia, other are operated by third parties. Such links operated by third parties are provided to give you a complete experience of use on our Website, but we are not responsible for the content, functioning or operation of such Websites and they may have their own Terms and Conditions of Use.

Termination of the Relationship

These Terms and Conditions of Use will be applicable until the legal relationship is terminated and that can happen because of the following: i) when the user asks for the cancellation of his or her account, ii) when Anna Sophia cancels the user's account for the improper use of the Website according to provision E of these Terms and Conditions of Use. The user understands and accepts that these Terms and Conditions of Use will apply to the use of the Website by the User at all times of the legal relationship.


In case of controversy, the user and Anna Sophia are subject to the provisions of the Federal Consumer Protection Mexican Law (Ley Federal de Protección al Consumidor) and to the competence of the Federal Consumer Attorney's Mexican Office (Procuraduría Federal del Consumidor) responsible for resolving the differences between the consumer and supplier parties. In the event that the controversy remains and without prejudice to the foregoing, the user and Anna Sophia expressly submit to the jurisdiction of the Courts of Mexico City, waiving any other jurisdiction that, due to their current or future residence, could correspond.

Modifications to these Terms and Conditions of Use and to the Website

Anna Sophia may modify these Terms and Conditions of Use as well as the Website and its operation at any time.

Date of last update July 25, 2019

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