SECURITY

You can be confident that all your purchases and payments are made under a secure connection.

Our site has SSL (Secure Sockets Layer) certificates which allow your data to travel safely through the internet.

Secure Sockets Layer (SSL) is a security technology that allows an encrypted connection between computers, server and clients; usually a network or web server and a browser.

Secure Sockets Layer (SSL) allows confidential information to be transmitted securely.

SSL secures millions of peoples’ data who browse and perform operations and transactions online every day. Internet users have come to associate their online security with the lock icon that comes with a SSL- secured website. SSL secure websites also begin with https rather than http.

PAYMENT METHODS

We accept the following payment methods:

  • Debit and credit cards
  • PayPal
  • Bank Deposit
  • Bank Wire Transfer

We accept the main debit and credit cards in addition to PayPal

SHIPPING

We now ship to the United States of America, except Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands.

We choose the best national and international parcel delivery companies to guarantee the delivery of your shipment at the lower shipping price.

No shipments are made to post office boxes.

In the case of national shipments (Mexico):

1. The delivery times to the parcel services company vary from 3 to 5 business days after payment confirmation, plus the delivery time of the parcel services company to the customer that varies from 1 to 3 business days.

2. Shipments inside Mexico are free of charge.

3. In most cases, a tracking number will be sent to you via email.

In the case of shipments to the USA:

1. Shipping charges vary depending on your geographic location and the size of your order, you could see the actual shipping charges once you fill out your order details.

2. Shipping costs include handling and packaging costs, as well as shipping costs.

3. Delivery times vary from 8 to 12 calendar days.

4. Import duties, taxes and import tariffs of your country are not included in the item price or shipping totals. If these taxes exist, the customer may be required to pay for them.

5. If an order is rejected or returned due to incorrect address information, or by rejection or because it could not be delivered, Anna Sophia reserves the right to retain the original shipping / handling fee and to charge the payment method originally used for costs we incurred in relation to the return of packages or merchandise that could not be delivered.

6. All orders are sent "signature required" upon receipt.

7. A tracking number will be sent to you via email.

The shipping boxes have suitable strength and size to protect your items during your journey.

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